Online Adjuster Training Courses
"This course cut to the chase. All the relevant information is here, as well as the information required to explain why and how it all works together."
Robert S.
Online learning allows you to get training on a subject at your convenience at a cost-effective price. Read everything about our courses, to learn the many benefits of online training. Before registering for a course please read about the purchasing process, which initiates the course registration.
Course List
Click on the course name or plus sign for more detailed course information..
Course Description: Having the right tools is important to any profession. Having the right tools and knowing how to use them is critical to being a successful adjuster. This course will cover information on both the traditional tools and electronic tools that today's field adjuster needs. You'll be given a checklist of items that you should have in your trunk as part of the job and will learn what the choices are for each item. And, to help you operate in an increasingly technical world, items such as PCs, smartphones, scanners, GPS's and more will be explained in details. The course will cover the importance of backing up your data and what the backup options are. And finally, you will learn about digital photography, tips on taking better photos while property adjusting, and how to process those photos in preparation for the claim file. Part of this course includes a large number of up-to-date links to reference information on the many items discussed.
Course Topics:
- Protecting your feet
- Clothes and accessories
- The portable office
- Traditional, but critical tools
- PC requirements and accessories
- Digital Cameras
- The Smart Phone
- All about GPS's
- Portable scanners and digital recorders
- Understanding the importance of backing up your data
- Digital photography basics
- Setting up your camera with the correct settings
- Storing and transferring digital photos
- Compressing PhotosCourse Length: 1 hour
Audience: New and intermediate level adjusters
Cost: $14.99
Course Description: This is a course package comprised of seven courses plus two bonus sections and a number of downloadable documents.
Total savings for this package is over $25.
This online class is for individuals who are new to adjusting catastrophes, such as hurricanes, wind storms, and tornadoes. The course is broken down into two key sections: "Getting Prepared for Adjusting" and "The Actual Adjusting Process". The first section includes a number of course components and background knowledge that can be done in preparation for any catastrophe. The second part of the class takes you through all the steps and processes required for adjusting residential properties. This online package includes everything listed under course topics.Course Topics:
- Insurance Basics
- Adjuster Tools and the Digital World
- Residential Construction Basics
- Claim File Components
- Homeowners Policy Interpretation
- Property Adjusting 101
- Getting organized
- Claim reporting
Course Length: 8 hours
Audience: Property adjusters who are new to processing and adjusting catastophe claims and need the knowledge and skills required to be successful on the job.
Cost: $79.99
Course Description: This course is focused on helping those new to the claims profession understand the role, content and ultimate purpose of the claim file. It is not intended as an introduction to the industry, but is designed as more of a guide to understanding all aspects of the claim file. It will provide you with many examples of documents that are commonly found in the claim file and go over tips and checklists.
Course Topics:
- The role of adjusters and how they interact with other departments
- The elements of the claim handling process
- The key components that make up a claim file
- Common procedures involved in investigating, evaluating and processing claims
- The role of the claim file in the overall process
- Backing up your dataCourse Length: 2 hours
Audience: Those new to adjusting
Cost: $19.99
Credits: 2 (FL, TX)
When purchasing course for CE credit be sure to select 'PLUS CE Exam'.
Course Description: The Florida Professional Property Insurance Adjuster (PPIA) Licensing and Designation Program will allow students to apply for their Florida Adjuster All Lines license without having to take the State examination. The course entails approximately 40 hours of online work and passing the rigorous examination questions. This course has three primary objectives: 1) give you the information and knowledge necessary to understand the insurance industry and claims adjusting, 2) prepare you to work in the insurance industry by helping you understand the roles and responsibilities each professional has and how the industry operates, and 3) Offer you the opportunity to enter the property adjusting profession through the PPIA designation which qualifies you to obtain your All Lines license.
Click here for additional information.Course Topics:
- Role of the Adjuster
- Insurance concepts and terminology
- Casualty and Liability Insurance
- Property Insurance
- Automobile Insurance
- Flood Insurance
- Marine insurance
- Aviation insurance
- Motor Vehicle Damage and Mechanical Breakdown
- Ethics
- Negotiation and Communication Skills
- Homeowners Policy
- Insurance contracts and laws
- Adjuster Practices
- Property Scoping and InspectingCourse Length: 40 hours
Audience: Individuals interested in receiving the Florida All-lines Adjuster License (5-20 or 6-20) and the PPIA (Personal Property Insurance Adjuster) Designation.
Cost: $288.00
Course Description: This course introduces the skills and techniques that insurance professionals need to detect and report property insurance fraud. You are given an overview of what constitutes property fraud, the laws and penalties involved, and how to report suspected fraud. Case studies are used to reinforce the information.
Course Topics:
- Describe what constitutes fraud
- Explain the different types and costs of fraud
- Recognize some key fraud indicators in property claims
- Know what steps to take when fraud is suspected
Course Length: 2 hours
Audience: Intermediate level adjusters
Cost: $19.99
When purchasing course for CE credit be sure to select 'PLUS CE Exam'.
Course Description: This web-based course will teach you how to analyze the homeowners policy. You will learn a quick multi-step process of walking through the policy, so that you can figure what is covered when processing any type of property claim. You will gain an understanding of property types, coverages, exclusions, limitations, and more.
Course Topics:
- Policies for homeowners, renters , and landlords
- Insurance terminology
- The anatomy of the policy
- Understanding coverage
- Policy limits
- Policy exclusions
- Using a multi-step process to figure out coverage
Course Length: 2 hours
Audience: Adjusters needing a better understanding of the Homeowners policy.
Cost: $19.99
When purchasing course for CE credit be sure to select 'PLUS CE Exam'.
Course Description: This course is focused on helping those new to the insurance industry. It is a general overview course that will benefit anyone involved with the process - - from staff members, administrators, new agents, or adjusters.
Course Topics:
- Purpose of insurance
- Policy types
- Terminology
- Positions, roles, and responsibilities
- Process overview
- The claim file processCourse Length: 30-45 minutes
Audience: Entry-level staff members, agents, or adjusters.
Cost: $5.99
Course Description: This web-based course is designed to give individuals an inside look at the life of a catastrophe adjuster. It will walk you through the detailed steps necessary to do the job of a claims adjuster in the event of a catastrophe.
Course Topics:
- Overview
- When disaster strikes
- Getting organized
- Scoping and inspecting
- Adjusting and reporting
- An example claim file
- Equipment and supplies
Course Length: 45-60 minutes
Audience: Those new to claims adjusting who are interested in the roles, responsibilities, and process of adjusting property disasters.
Cost: $12.99
Course Description: This web-based course will teach you the entire process of scoping and inspecting residential properties. It will provide property claims adjusters with the basic skills and knowledge needed to do effective scoping and adjusting of claims. It focuses on giving you the information you need to start doing property insurance claims. While the course concentrates on residential property adjusting, many of the skills that are covered can be applied to other types of property claims.
Course Topics:
- Overview of property adjusting
- Preparing yourself to scope and inspect
- Taking effective photos
- Scoping the roof and exterior
- Scoping the interior and personal propertyCourse Length: 2-3 hours
Audience: Adjusters new to property adjusting who require knowledge in how to scope and inspect residential properties.
Cost: $29.99
When purchasing course for CE credit be sure to select 'PLUS CE Exam'.
Course Description: This web-based course concentrates on giving you the most important information you need about residential construction and applying that knowledge to the property claims adjusting process. Construction techniques, materials used and building terminology are all discussed. A series of interactive 'knowledge check' scenarios help reinforce the training.
Course Topics:
- How the building process works
- The roofing system
- Other aspects of the exterior
- Doors and windows
- Standard interior room construction
- Kitchen and bath building techniques
- Grades of materials
- Building codes and standardsCourse Length: 75-90 minutes
Audience: Adjusters needing more knowledge of residential property construction.
Cost: $19.99
Course Description: This course will give students a thorough understanding of adjusting water losses. You will learn how to apply the basics of scoping and estimating to large and small water losses. You will gain an understanding of processing water loss claims including coverage analysis, investigation, settlement of coverages, and recovery and mitigation. The course ends with a comprehensive exercise and with questions to help reinforce the training content. At the end of the course, you will be able to:
Course Topics:
- Cause and origin
- Coverage analysis
- Scoping and adjusting dwelling and personal property
- Subrogation
- When salvage is appropriate
- Controlling the drying process
- Water specific damages
Course Length: Two hours
Audience: Adjusters requiring information on processing water loss claims.
Cost: $19.99
When purchasing course for CE credit be sure to select 'PLUS CE Exam'.
Course Description: This online video-based training course introduces new adjusters to the basics of Xactimate and Sketch. You will learn the 5 step Xactimate process including how to set up and navigate the software. Interactive exercises will show you how to set up a simple single room estimate including floor and roof sketches. You will also learn how to create a typical Catastrophe (CAT) estimate.
In addition to the online course, students will receive a comprehensive manual, in electronic format, containing information that is used in the online course. The course also includes trainer-led support online at no extra charge.Course Topics:
- The 5 Step Xactimate process
- Understanding and using price lists
- Creating and setting up projects
- Introduction to Sketch
- Creating a complex floor plan
- Sketching a basic roof
- File management using Xactimate
Prereqruisites: Students will need a working copy of the Xactimate software, Windows-based computer, and basic computer skills. The course contains complete details of how and when to download Xactimate.Course Length: 14-16 hours
Audience: Adjusters who are new to Xactimate
Cost: $169.99
Course Description: This online video-based training course gives adjusters the skills needed to create a complete estimate using Xactimate. You will learn how to handle images, the steps necessary to replacing a roof, estimating common interior damages, and how to estimate carpet replacement.
This course includes a 37 page e-book on test preparation for Xactimate Level 1 Certification.
In addition to the online course, students will receive a comprehensive manual, in electronic format, containing information that is covered in the training. The course also includes trainer-led support online at no extra charge.Course Topics:
- Handling Images
- Estimating items
- Understanding and estimating interior damage
- Roof and exterior estimating
- Using global change options
- Printing reports
Prereqruisites: Students will need a working copy of the Xactimate software, a Windows-based computer, and basic computer skills. The course contains complete details of how and when to download Xactimate.Course Length: 14-16 hours
Audience: Adjusters who are familiar with the basics of Xactimate
Cost: $169.99
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NOTE: Martin Langley is an Xactimate Affiliate Trainer certified by Xactware and authorized to use Xactware's screen prints and logos. His name can be found on Xactware.com under their Trainer list. MindCross Training is an authorized reseller of Mr. Langley's Xactimate courses
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